Accessibility
Welcome to Get Connected’s Accessibility Page! We are dedicated to ensuring that our services cater to individuals of all abilities. Below, you’ll find information on the various accessibility features we provide, as well as how to get in touch with us for further assistance.
Our Commitment to Website Accessibility:
At Get Connected, inclusivity is at the core of what we do. We strive to provide an accessible experience for all users, in line with the Web Content Accessibility Guidelines (WCAG) 2.1 standards.
Accessibility Features:
- Screen Reader Compatibility: Our website is fully compatible with screen reader software, ensuring that users with visual impairments can navigate our site effortlessly.
- Keyboard Navigation: All functionalities of our website can be accessed using keyboard commands, allowing users with mobility impairments to browse comfortably.
- Alternative Text: Images are accompanied by descriptive alternative text, ensuring that users with visual impairments can understand the content.
- Adjustable Text Size: Users can easily adjust text size settings to their preference, ensuring readability for all.
- Colour Contrast: We maintain sufficient colour contrast to facilitate readability for users with low vision or colour blindness.
- Accessible Forms: Our online forms are designed with accessibility in mind, ensuring ease of use for all users.
Need Further Assistance?
If you require additional support or have specific accessibility needs, please don’t hesitate to get in touch with us. We’re here to help. You can reach us through the following channels:
- Head Office Number: 01873 858811
- Live Chat: Connect with us instantly via our live chat feature on our website.
- Email: Drop us an email through the contact us form below.
Assistive Services and Handsets:
We offer a wide range of handsets with accessibility features to meet your specific needs. Whether it’s enhanced magnification, speech-to-text capabilities, or tactile feedback, we have a handset that suits you.
Nominated Party Option:
You can nominate a trusted individual to manage your account on your behalf. This ensures that your needs are addressed effectively, even if you require assistance in managing your account.
Additional Services from Our Network Partners:
Our network partners offer a variety of services to enhance accessibility for our customers. These services include bills in braille, specialized customer support, and more. Click the links below for more information:
- Bills in Braille
- Specialized Customer Support
Thank you for choosing Get Connected. We are committed to providing accessible solutions and ensuring that all customers can enjoy the benefits of our products and services.